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Promeus Overview: Invoicing

The many processes involved in approving and managing invoices are often extremely time-consuming for businesses.

Promeus software delivers an enhanced, streamlined process to manage invoices by providing a seamless digital solution that offers features such as auto-processing of supplier invoices. The invoicing module of Promeus has many great business benefits, from reducing workload to cutting costs.

Customisable invoicing module

Airlines are able to customise the invoicing module to align with their internal financial processes, including the payment authorisation process.

Invoice generation

Airlines can set up the timelines for when supplier invoices should be generated based on the flight details including the counts entered by the supplier in Flight Board/Flight Bill. With a clear audit trail of any changes made to counts or additional requests, it is easy to check for accuracy. The invoice status clearly indicates any outstanding invoices.

If an invoice is pending, the screen displays a fault code to indicate the reason. These can include, a cancelled flight, a change made by an Admin or when an item has been modified, added or deleted.


The system approves most invoices automatically, saving vast amounts of time and work for your accounts team. Accuracy is ensured as the system compares figures from the caterer and the airline.

Security features

Invoicing is a sensitive element of business and security is paramount. Promeus ensures a safe and secure process through a number of features.

Access restriction allows you to allocate visibility and use of the Invoicing module to your accounts team, preventing unauthorised actions and ensuring the process is secure.

This module also displays the audit trail of the invoice in its entirety, providing visibility of any actions as well as the relevant user.

User friendly

The Promeus invoicing screen has been designed with the user in mind, with easy navigation and internal notifications that save time. Invoice editing is simple and exporting files is done with one click.

Improved financial control

One of the key financial risks involved in managing supplier invoices, is that suppliers can be overpaid. Promeus invoicing includes a feature that requires backup documentation to be uploaded from the supplier to evidence any discrepancies. Without these processes in place, airlines can lose a significant amount of money over time.

Promeus can streamline your invoice management and save you money – book a free demo today.

Promeus Overview: Flight Board

Promeus technology solutions deliver a wide range of benefits to airlines and there are many valuable features to explore and implement to improve airline operations.

The Promeus operations modules, Flight Board and Flight Bill, export real-time data from the airline’s booking system, enabling the supplier to cater for the flight accordingly. Flight details such as passenger numbers can fluctuate up to a few hours before departure, so real-time data enables faster adaptation and efficiency.

One of the greatest challenges facing the airline industry is adapting to flight delays, which happen for all types of reasons, from weather issues to technical problems or backlogs caused by other airlines. Suppliers need to have access to the latest data to ensure that services can be deployed with accuracy and efficiency.

In Flight Bill, suppliers are able to modify product quantities, add additional products or delete services where necessary, as well as modify special meals for selected classes of service.


Take control of your operations:

Flight Board provides real-time information for passenger counts, aircraft type, cabin configuration and special meals. Furthermore, it uses artificial intelligence to calculate a passenger forecast based on the latest booking figures, and historical passenger counts for that particular route/flight. Optional parameters such as class, passenger meal preferences and specific travel requests are also considered in this intricate automated process. These can be viewed and managed within the Flight Bill screen. This allows caterers to be flexible when coping with last minute changes and alterations.

This high level of detail within Flight Board’s algorithm alleviates the potential for wastage. Caterers can prepare and manage their allocated stock for each flight accurately, without the need for extra work and at minimum expense. This is a stark contrast to traditional methods, where passenger counts were estimated and wastage was often excessive for each flight.

Digitalised methods such as the algorithms within the Promeus operations modules, are paving the way for a fairer, sustainable, cost-efficient future for airlines and their partners.



The dynamic screens within Flight Board/Flight Bill, contribute to effective cost-management post flight. By forecasting passenger counts, caterers know exactly how much to spend on stock, therefore reducing overall costs for airlines.

Supplier invoices are subsequently managed using the Invoicing module within Promeus. This streamlined system ensures that invoices are approved in a timely manner, contributing to efficiency. The Promeus operations modules of Flight Board and Flight Bill, directly supplement the Invoicing module through a stream of detailed, accurate data.

Flight Board and Flight Bill streamline all preparation processes close to departure, accommodating to the requirements of this time-focused industry.

Contact us today to book a free demo!



Promeus Overview: Menu Service Plan

Promeus provides a software suite of powerful solutions that enables airlines to improve their services, reduce costs and excel operational efficiency. One of the innovative software solutions available, is the Menu Service Plan. This delivers a range of benefits, aiding planning processes and menu creation.

There are multiple factors to consider when menu planning, from sourcing ingredients at the right cost, identifying allergens, and operating sustainably. This must all be considered, whilst ensuring optimal menu choice, and maintaining impeccable service for passengers.

A balance between cost efficiency and food quality/variety is imperative for success when menu planning, although this is no easy feat. The Promeus Menu Planning module, provides a detailed interface to analyse all the factors that contribute to successful flight planning and provisioning, ensuring a fantastic experience for passengers at minimal cost.


Key features and benefits of Promeus menu service plans


Cost management and pricing changes

Menu Planning breaks down pricing and other key information for each flight. Prices can quickly be updated by suppliers. These are then subject to approval by the airline. The ability to seamlessly update menus and analyse prices in real-time, ensures versatile communication with suppliers, and streamlines the previously complicated procedures involved in menu pricing.

Filter to what you need

The filter feature allows you to quickly locate the relevant information within the Promeus system.  The variables for this tool in the Menu Planning module include: Plan Type, Supplier, Facilities, Class, Flight Date. This detailed mechanism is simple to use, and allows the user to find the relevant data with speed and precision.

Smart reporting

Producing reports has never been easier. Simply check the rows you wish to export then click ‘Reports’. This exports the selected info into an excel spreadsheet. The report can then be shared with the relevant recipients. This feature further enhances communication and transparency of data.

Easily modify tax rates 

With so many tax variations across international flight schedules, modifying tax rates traditionally causes a lot of work and complications for airline catering services. Menu Planning enables you to quickly update rates such as port fees and state taxes.


Go digital, go green

By implementing Promeus software, you will be harnessing digital methods which are driving airlines towards a more sustainable future. Having an interface which displays all relevant data, dispenses the need for paper documentation, as well as enhancing efficient collaboration between supplier and airline, meaning fewer delays and less work.

Promeus is helping airlines to take advantage of intelligent digital features that reduce time and labour, paving the way for a brighter and more sustainable future.

Register for a free demo to see how it works.

Overcoming the 5 Top Challenges in Airline Catering

You are cruising at 36,000 feet, your stomach rumbles as the flight attendant approaches with your inflight meal. They place it on your tray-table and a delicious smell engulfs your nostrils. You tuck in. But where did this meal come from? How was it prepared? And how was it loaded onto the plane? These are probably not questions you are going to be asking, or even considering as you enjoy your inflight meal; but there are many technicalities that must be performed and analysed to ensure successful inflight service.

Airline catering is not like any other type of catering, it has many more challenges, such as restricted storage space, food safety regulations, short turnaround times and frequent changes to flight schedules, to name a few.

A typical airline will need to load around half a million items per day, operating on a very tight schedule. With so many challenges, the planning and logistics that contribute to the end result are often underestimated.


Support and Innovation

To provide the highest standard of passenger service, it is important to implement innovative services and deliver hybrid operational service strategies. This approach enables airlines to provide wider price options on the same flight, to satisfy both passengers who expect a high standard of service and those who want to minimise their expenditure.



Increase Operational Flexibility

Flexibility is essential in airline catering, and service change requests need to be implemented quickly and seamlessly. Having the flexibility to change the menu in a very short period, from design and planning, to preparation and delivery, is key to providing a range of products and services to passengers.


Improve Efficiency

With short turnaround times and rising fuel costs to contend with, improving operational efficiency is essential. Preparation duties prior to departure need to be more efficient without compromising on service quality.


Supply Chain Optimisation

Optimising the supply chain is another challenge that must be overcome to provide the highest quality of inflight services whilst regulating costs. Improving consumption forecasting to reduce food waste and reduce stock levels is a top priority for airlines. Having accurate information about stock levels and smart consumption forecasting technology can save airlines a significant amount of money.


Real-time and Accurate Data

To reduce delays, airlines and staff need to have accurate, real-time operational data available to enable fast decision-making. Providing airports and airlines with real-time data regarding inflight services, helps to reduce delays that can have a major financial impact for both the airport and airlines.

In order to overcome these challenges, utilising innovative technology that provides data-driven solutions is essential. With so many different processes involved in airline catering services, having a streamlined overview of the relevant information can increase efficiency and prevent delays.

From the ability to intricately manage supply chain activity, to dynamically coordinating inflight service operations, Promeus provides all the tools needed to overcome some of the most challenging hurdles in the industry.

How Weight Influences Flight Performances

With the price of jet fuel increasing by around 90% over the last year, it is understandable that airlines are looking into every possible solution to reduce their fuel consumption and improve flight performance. A flight from New York JFK to London Heathrow costs in excess of £30,000 in fuel, and fuel costs account for between 20-40% of airline expenditure, so it is an area that requires precision management.

The weight and balance of an aircraft also contributes to the amount of fuel required, not to mention the overall safety of the flight.

What affects fuel consumption?

Every aircraft is different but the key factors that contribute towards fuel consumption include:

• Size of the aircraft
• Efficiency of the aircraft
• Taxi time
• Sector length
• Cargo weight
• Weather
• Jet stream direction
• Weight of fittings
• Fuel weight

Getting the weight and balance correct is an essential element of flight planning that ensures a safe, comfortable experience for passengers and crew. Deficiencies in loading can cause take-off issues, endangering lives, and potentially damaging the multi-million-pound aircraft.

Pilots must be educated on 14 technical subjects when they study for their license, and one of these is ‘Mass and Balance’. Before they prepare for take-off, pilots are required to check that the total weight of the aircraft is within the correct range and that passengers, baggage and cargo are distributed to ensure balance.

There are three main components that must be used in the calculation of take-off performance: the empty weight of the aircraft (which stays the same each flight); the payload for that specific flight (passengers, baggage and cargo); and fuel, which will also change for each flight.

Passenger weight is calculated using, a standard mass for adults and children. The amount of fuel can vary depending on a variety of factors, but must adhere to safety regulations, which cater for a certain amount of spare fuel. This ensures that if there are any unexpected issues, such as diverting to a new route, there is an adequate amount of fuel to complete the journey. It is common for airlines to load enough fuel for 1.5 trips and then top this up prior to the return flight, if this can be done without delays.

The distribution of cargo and passenger weight is key to ensuring the aircraft does not tip back onto its tail. The load sheet which is produced for the pilot, will calculate the centre of gravity and gross weight of the aircraft at take-off. To rectify uneven distribution of weight, passengers may be asked to relocate to different sections of the aircraft; or cargo and baggage may need to be loaded into rear compartments.

Promeus can help you and your airline make vital decisions, backed-up by intricate data. The Promeus system is a cloud-based Saas that dynamically analyses and calculates the factors listed above, amongst many others, to support and drive your decisions.

Stop wasting money on inefficient flights and set your airline up for success with Promeus.

Food Innovation Onboard: 3 Different Approaches

The airline industry is highly competitive and airline companies are constantly exploring ways to gain a competitive advantage. Introducing innovative services and improving the customer experience are key to generating new customers and retaining current customers.

With digital solutions evolving at great pace, exciting innovations and ideas are being introduced to all areas of airline operation, including catering services. Airlines are making headlines around the world with creative concepts, and these are three impressive yet very different approaches to food innovation:


British Airways presents the traditional British Roast

Airline menus are often curated to celebrate the local cuisine and culture of the country they are based in. British Airways have taken their catering up a level by offering passengers the most traditional British cuisine possible – a roast dinner with all of the trimmings. Passengers can expect 21-day aged British beef served with roast potatoes, seasoned vegetables and the customary Yorkshire pudding as part of the Best of British menus.


KLM recruit catering robots

KLM Catering Services is believed to be the first company in the world use a robot system in the meal production process. The innovative robot system is able to reduce passenger meal production costs and adjust meal trays, providing a wider range of meals on different types of trays.

Maarten Stienen the MD at KCS said:

“It’s important to continue to innovate and invest, even in these difficult times. It serves to increase the quality of our products. I’m very proud that KCS is the only catering company in the world to apply such mechanization.”


Transavia and Just Eat launch exciting new partnership

Just Eat has become one of the most well-used apps, building a strong reputation for providing a fast, convenient process for ordering takeaway meals around the world. Transavia identified that the efficient food ordering solution could be incorporated into their catering services. The programme has been piloted on flights from Amsterdam to destinations in Greece, Portugal and Italy, giving passengers the opportunity to place an order up to one hour before departure.

Passengers have an option of 10 different meals, including vegan options, that are freshly prepared and delivered by Just Eat to the aircraft and the cabin crew then serves the meals to the passengers. As well as providing passengers with a bigger meal choice, the partnership is also expected to reduce the amount of food waste caused by meals being prepared but not being consumed. For Just Eat, this is just another extension to their services which already deliver to offices, train stations and many other unusual locations.

These three food innovations may be very different, but they all work around the principle that it is vital to continuously innovate and improve catering services. Promeus, the unique Inflight Service operating system, places a plethora of innovative functionalities at your airline’s finger-tips. It seamlessly adapts as other aspects of your airline progress, helping you save time and money

Find out more about how Promeus technology can support your airline.


How AI is Changing the Aviation Industry

Artificial Intelligence (AI) is such an exciting technology development that has unlimited future opportunities. AI has been implemented to improve safety, increase work efficiency and reduce the time it takes to complete tasks. Almost every industry has benefitted from AI, including healthcare, finance, retail and transportation.

The aviation industry has also embraced the use of AI to deliver some major benefits, from improving air safety to developing more efficient in-flight services. These are some of the top ways that airlines are using AI:

Revenue Management

With the cost of fuel increasing, it is more important than ever for airlines to find better ways to manage revenue and AI has been used to great effect in this area. For example, AI enables airlines to adjust prices for specific markets using data to identify key marketing opportunities such as most suitable destinations and what time a customer is most likely to buy flights or which customers are more likely to buy in high seasons. AI can also be used to learn whether a customer is likely to pay for extras such as baggage.

Fraud detection

With more sophisticated fraud scams targeting all industries, fraud detection solutions have become very necessary. IATA estimated that airlines lose around $1 billion every year through fraud including stolen cards, fraudulent lost baggage claims and many other scams. AI helps to identify potential fraud attempts by analysing data patterns.

Full self-driving

In the same way that the automotive industry has invested heavily into self-driving technology, the aviation industry is making ground on this too. Although this is not yet a reality, AI will be integral in developing safe self-driving planes and in the future, automation could help to improve flight safety.

In-flight sales, food supply and cabin crew

There are so many different processes across in-flight sales and catering services that can be enhanced through AI. Food wastage is a considerable cost to airlines and AI analyses data to accurately predict which meals will be ordered on which flights, and how many meals should be available to minimise waste.

AI can also be implemented to help to reduce costs of food production by analysing which suppliers can provide the most cost-effective ingredients.

Scheduling crew onto flights can be a very time-consuming task but AI helps to review availability and schedule crew members, based on a wide range of factors including flight routes, scheduled days off or holidays, work regulations and aircraft type. Having an adequate number of required in-flight crew members is essential for safety, as well as from a customer service point of view.

AI performs the analysis all of the relevant data to generate huge volumes of work schedules for all the flights operated by airlines on a daily basis, a job that would otherwise require extensive work from a large team of people.

Promeus incorporates AI technology in our innovative software to enable airlines to identify more efficiencies and reduce costs, providing real-time data to support your decision-making.

In-flight Catering Dining: Trends to Follow Before It Is Too late

Staying up to date with industry trends is key to any successful business and if you are too late to react, you can fall behind your competitors. There are new trends and innovations being introduced to the airline industry on a regular basis and being early adopters can make a significant difference in profits and cost saving opportunities.

These are some of the top in-flight catering trends to follow before it is too late:

More vegan meal options

A survey revealed that there was a 40% increase in veganism in 2020. As people are increasingly becoming aware of their personal environmental impact, more people are choosing to have a vegan diet. A vegan diet is also healthier than standard diets and restaurants and supermarkets have been adding more vegan options to meet customer demand.

Now forward-thinking airlines have also started to cater towards the growing number of people who want to order a vegan option when they fly. Being able to provide customers with that choice gives an edge over competitors who do not. It also positions the airline as a company that cares about the environment and animal welfare.

American Airlines has already made a big statement by offering vegan cookie dough bars on domestic flights. The plant-based snack bars are also gluten-free and offer a tasty dessert choice for people with dietary restrictions. Given how important it is to protect passengers with allergies, being able to offer an allergy-sensitive dessert option has been highly welcomed.



An airline’s commitment to sustainability is not limited to which meals are on offer, it also includes reducing food waste, developing environmentally friendly trays and cutlery and sourcing local ingredients to reduce transport emissions.

Airlines are investing time into finding more sustainable catering solutions and those airlines who look to be pioneers of sustainable catering stand to gain the most in terms of boosting reputation and sales. Edible cutlery and fully recyclable packaging are a few sustainable ideas that are taking off.


Pre-flight food orders

Some airlines have explored the idea of using services such as Just Eat to enable passengers to order their meal before their flight. A partnership between Transavia and Just Eat allowed passengers to order a meal up to 1 hour before take-off.


Make your own meal

Another airline catering trend that is catching on is giving passengers the option to make their own meal by selecting exactly what they want, rather than having a set meal. This delivers numerous benefits, including reducing waste of unwanted food, as well as improving customer satisfaction. The problem with this approach is that it can be more difficult to serve and may require more work for the flight attendant.

To help ensure that you are able to optimise the opportunities of new trends, Promeus software has a number of features to support your catering service. From uploading passengers’ individual dietary requirements in real-time, to collecting valuable insights for future data-driven decisions, Promeus can make sure you do not miss these opportunities.

Save Money with Flight Planning Software

Technology opens up new opportunities to introduce business improvements and reduce costs and the aviation industry is starting to explore more digital solutions to unlock a wide range of benefits.

There is now an abundance of software solutions that airlines can utilise, and flight planning software is becoming more popular. Using intelligent software enables airlines to reduce fuel costs by identifying the most fuel-efficient routes, while also taking safety-critical data into the route planning.

Flight planning software uses key data such as weather forecasts including wind speeds and direction to calculate the minimum amount of fuel required for the flight (while complying with safety regulations for minimum amount of fuel). By reducing the fuel being carried, the load of the aircraft is lighter and fuel consumption is lower.

With fuel prices escalating to sky-high levels, it is more important than ever for airlines to identify ways to be more fuel efficient and flight planning software is key to this. Since the beginning of 2022, there has been a 90% increase in the price of jet fuel. At a time when the aviation industry is still recovering from the impact of the COVID-19 pandemic, these rising costs are of great concern to airline companies.


How flight planning software saves money

An IATA cost-reduction exercise in Canadian airspace enabled flight times to reduce by up to seven minutes. Airline companies were able to save around $27 million on fuel, flight crew and maintenance costs through the changes introduced using flight planning applications.

Even shaving one minute off a journey time can help to save significant amounts of money and airlines can also use flight planning software to reduce the money they are required to pay on overfly fees for using their air traffic control systems when in their airspace.

Another area of flight planning that is being reviewed for efficiency improvements is how airline climb and descent profiles can be optimised for the current weather conditions to find the most fuel-efficient points for climb and descent.

Departure queue data analysis is another aspect of flight planning where fuel consumption can be reduced by using technology that manages aircraft departure queues more effectively.

Over the next few years, flight planning software is expected to develop even further, providing continual advances in technology that will enable airlines to make more cost savings through more fuel efficient routes and other fuel consumption reduction solutions.

In addition to saving money on fuel costs, airlines that reduce fuel consumption are also reducing emissions, which is a top priority for all industries due to the climate change crisis. A lot of research is being undertaken to explore alternative fuel options, which should also help to reduce costs in the future.

Promeus is a cloud-based inflight catering management system that includes a Flight Plan module that calculates the total cost of the flight based on class of service and customer. It enables airlines to identify ways to reduce catering service costs, as well as delivering numerous other benefits such as more streamlined administration processes.

Contact us today and try all the Promeus modules for free with the support of our team of experts who will show you how Promeus can cut down your operational costs.