Cookies are very small text files that are stored on your computer when you visit some websites.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
The following are not Strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most
This Website Will:
•Track the pages you visits via Google Analytics
This Website Will:
•Allow you to share pages with social networks such as Facebook (If available)
This website will not
•Share any personal information with third parties.
Lomature Limited (“Lomature”, “us”, “we” or “our”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
and when you generally use our products and services.
For the purpose of applicable data protection legislation (including but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”),
the company responsible for your personal data is Lomature Limited.
If you do submit personal information you can be assured that we will use your personal information only to support the business processes within Lomature’s technology products.
We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.
Personal Data Collection
We endeavour to collect and use your personal information only with your knowledge and where required by applicable laws, your consent and typically when you use products and
services, make customer enquiries, register for information or other services, request product information or when you respond to communications from us
(such as questionnaires or surveys).
The type of personal information we may collect could include for example, your name and location, telephone number, email address, and other information collected
on registration through the Promeus portal.
If you choose to provide us with personal information it will be used to support the intended purposes stated at the time at which it was collected, and subject to any preferences
indicated by you.
Non-personal Identifying Information
We may also collect non-personally identifying information about your visit to our websites based on your browsing activities.
This information may include the pages you browse and products and services viewed for example. This helps us to better manage and develop our sites, to provide you with a more
enjoyable, customised service and experience in the future and to help us develop and deliver better products and services tailored to your individual interests and needs.
If you are business customer, we may store and use your information to contact you for market research and marketing purposes
(relying on the soft opt in under applicable legislation), unless you specifically ask not to be contacted for such purposes.
How will we use your information?
We may use your information for a number of purposes which includes: managing and administering your account; delivering any services, products or information requested by you;
responding to complaints, support tickets or account enquiries; verifying your identity when required (you may lose your password or security information for example,
and we may then need to ask you for other ‘identifiable’ information to protect your data from unauthorised access).
We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products and services
(subject to any preferences expressed by you). If you have attended one of our events we may contact you by telephone to ask your views and feedback on the event you attended.
If you have consented to receive details of products and services, events and training you can contact us at any time to have your details removed from lists used by us for any
all of those purposes, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services –
the choice is yours.
To update your marketing preferences or to unsubscribe please email email@example.com and quote your login ID, name and location in the body of the email and tell
us what you want us to do (i.e. ‘opt-out Email’,’opt-out SMS’ etc or if you have previously objected to receiving information by post for example, but would now like
to change your mind and receive information then just say, ‘opt-in post’ in the subject header of your email).
When will we disclose your information to others?
We may only disclose information about you and contact details to :-
(ii) in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred
Please note that Lomature does not sell or pass your personal information to third parties unless you have given us permission or unless it is strictly necessary to deliver the
products and services ordered or used by you and you are notified beforehand.
We may also have to disclose some limited details to third party suppliers of software for audit reasons and/or when third party suppliers of software are involved in
trouble-shooting on customer solutions.
Lomature may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations
in accordance with applicable law.
Social media, blogs, reviews
Any social media posts or comments you send to us (on the Lomature Facebook page, for instance) will be shared under the terms of the relevant social media platform
(e.g. Facebook / Twitter) on which they are written and could be made public.
Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy
policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public
domain, and how you can stop them from doing so if you are unhappy about it.
Any blog, review or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all
other members of that service and the public at large. Any comments you make on these services and on social media in general must be not offensive, insulting or
defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
How long do we keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we need it for the purposes we acquired it
for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop
using our services. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you or you may ask us to modify, update or delete such information.
Please write to firstname.lastname@example.org
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
In certain situations (for example, where we have processed your personal data unlawfully), you have the right to request us to “erase” your personal data.
We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited
conditions apply. If we do agree to your request, we will delete your data but will generally assume that you would prefer us to keep a note of your name on our register of
individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your data are collected in unconnected
circumstances. If you would prefer us not to do this, you are free to say so.
Lomature recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general.
Lomature is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access,
accidental loss and/or destruction. We use industry standard TLS certificates to provide encryption of data in transit, for example, all access to Lomature’s websites
and management portals is covered by HTTPS.
Please be aware that communications over the Internet, such as emails are not secure unless they have been encrypted. Your communications may route through a number of
countries before being delivered – this is the nature of the World Wide Web/Internet. Lomature cannot accept responsibility for any unauthorised access or loss of personal
information that is beyond our control.
to use personal information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or
not we are able to use your information in this different manner.
Monitoring and or recording of all your Communications
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes,
such as for quality control and training, to prevent unauthorised use of Lomature websites, to ensure effective systems operation and in order to prevent or detect crime.