Many people who are affected by stress can experience work-related stress, with the high demands of their job or lack of mental health support being some of the underlying issues.
As well as being detrimental to a person’s mental health, stress, depression and anxiety accounted for 19.9 million workdays lost in Great Britain in the year 2019-20, so finding solutions to reduce workplace stress is important to both the employee and employer, now more than ever.
Main causes of stress in work
One of the top reasons for people feeling stressed at work is because they are unable to manage their workload. This could be for a variety of reasons, such as not getting enough support, unrealistic demands from the manager/business or tight deadlines due to the nature of the work or other factors causing delays that are outside of the person’s control.
In addition to a heavy workload, having to work long hours is another problem that can easily result in stress if not rectified. By law, employees in the UK are not allowed to work more than an average of 48 hours per week but often people will be working long shifts or taking work home with them that they can not finish during office hours.
Increased duties or changes
Organisations often go through changes such as restructures and this can result in employees taking on new responsibilities or getting additional tasks to their usual workload. Changes to management or team structures can also cause stress due to the uncertainty or adapting to a new way of working.
How to minimise stress as an employee
Employees feeling stressed at work should try to identify the key reasons behind their stress, so that they can take the relevant actions. If they are struggling to cope with the workload, asking for some support might lead to a solution.
There could be processes that need to be improved so that the workload can be better managed. Looking after your mental health outside of work can also benefit you when at work, such as trying to get more sleep, having a healthy diet and doing activities that relieve stress, such as regular exercise.
How to minimise stress as an employer
As an employer, you have a responsibility to protect your employees’ health and safety, including their mental health. Helping to reduce stress levels can prevent absences and can also boost productivity and customer satisfaction by having more engaged employees.
Employers should ensure employees have regular check-in meetings with their line managers to discuss any issues they have and offering an employee assistance programme will also be beneficial. Training for both employees and managers on stress management and wellbeing is also recommended and monitoring employee workload is also important.
Utilising digital solutions and finding ways to make processes more efficient, including automation of tasks can help to reduce employee workload. In the airline industry, catering management systems such as Promeus provide a solution that removes lots of time-consuming tasks for airline employees.
Mind UK has many solutions and tools available for both employers and employees to manage stress.
Find out more about how Lomature’s digital solutions can help your airline to manage employee wellbeing and streamline your catering processes.